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Nucleus · AI construction platform

Set it up. Let Nucleus follow through.

AI agents handle routine intake and follow-up using your company’s knowledge and rules. Keep estimating, design, permitting, construction, payments, and warranty care moving in one platform.

AI agents & automationLive collaborationThe full job lifecycle
Nucleus · Workflow overview

A connected customer journey

AI agents and the team capture customer needs, identify project intent, route the work, and keep follow-up moving.

Explore workflow
Customer operations platform

Run the whole construction lifecycle from one connected record.

  • Set your rules once and automate eligible routine follow-up.

  • Keep design, permitting, field work, and finance connected.

  • See project readiness, open action items, and what needs attention.

Included applications

Your applications. One connected operating platform.

Bring AI Studio, Cortex Assistant, Nucleus Voice, Design Studio, Render, Helix, Orchestrator, Conversions, Blog Builder, and your operational workspaces together. The team shares customer and project context throughout the work.

  • Nucleus CRM

    One operating record for leads, customers, jobs, ownership, communication, and activity from first inquiry through warranty follow-up.

  • AI Studio & AI agents

    Configure company-aware agents, intake scripts, qualification, callbacks, and follow-up rules. Let routine conversations run automatically, with a route to your team when needed.

  • Nucleus Voice softphone

    A built-in softphone for inbound and outbound calling, with caller context, routing, notes, and communication history connected to the customer.

  • Cortex Assistant

    Ask questions with company and CRM context, investigate records, and use AI assistance for estimate and project-book review with supporting evidence.

  • Design Studio

    Customer onboarding, selections, design coordination, and project readiness connected to the approved scope and job.

  • Render

    An included application for visual project prep, floor-plan rendering, and review-ready packages using project context, photos, uploads, and room details.

  • Helix dashboards

    Build and share reports for sales, marketing, departments, action items, collections, commissions, and project performance.

  • Orchestrator

    Coordinate communication campaigns, audiences, timing, and follow-up directives, then inspect test and delivery activity from one workspace.

  • Conversions

    Map CRM dispositions to Google Ads, Meta, and Reddit conversion events. Review event uploads, provider reporting, and campaign performance.

  • Blog Builder

    Prepare and manage marketing blog content with AI-assisted drafting, review, and a content library connected to your company workflow.

  • Image Asset Library

    Organize images and visual assets for reuse across company marketing, content, and project presentations.

  • Catalog

    Manage the materials, labor, categories, and pricing information used in design and estimating, with live collaborative workspaces for the team.

  • Calendar & tasks

    Coordinate appointments, department schedules, boards, assigned tasks, action items, and reminders alongside the work they belong to.

  • Construction operations

    Manage schedules, purchase orders, change orders, daily logs, weather, files, contractor access, and geofenced time records as the work happens.

  • Permitting workspace

    Bring property details, jurisdiction lookups, permit tracking, and configured NOC workflows into the project lifecycle.

  • Finance & collections

    Connect estimates, payment requests, invoice balances, collections, commission calculations, and job profitability to the same job record.

Live collaboration across Nucleus

Work on jobs and opportunities together, live.

Collaborate with team members and AI agents in shared workspaces. Live presence and collaborative editing keep people working from the same record, while Cortex helps with the applicable job, opportunity, and company context.

  • See collaborators and coordinate edits in the shared workspace.
  • Bring sales, design, project management, finance, and marketing into the same flow.
  • Work with Cortex on the customer and project context already in Nucleus.
  • Keep access and workflow approvals tied to the responsible team.
Live collaboration
Illustrative preview

Job & opportunity workspace

SDAIPMLive collaboration2 editing · 4 herePeople + AI, shared context
  • Sales

    Editing estimate scope

    S
  • Design

    Reviewing project selections

    D
  • Project management

    Coordinating readiness items

  • Cortex Assistant

    Assisting with the job and opportunity context

Customer story

CMK Construction connects customer intake, design, and job operations.

Explore documented workflow examples, including a project that entered Design on the day of its scheduled sales appointment and a project-book review with six resolved review items.

CMK Construction Inc. logo
View client website
5.0 customer review
“Nucleus keeps our sales workflow, Design Studio onboarding, Render prep, and handoff context connected from the first inquiry through project kickoff.”

CMK Construction Inc. uses Nucleus across customer intake, design coordination, Render prep, and operational follow-through.

Case studies

Documented work. Visible follow-through.

Explore verified CMK Construction examples for same-day Design advancement and project-book review, alongside practical examples of company-aware AI automation.

Verified CMK case

From appointment to Design in one day.

A CMK Construction Inc. project recorded a signed proposal and entered Design on the same date as its scheduled appointment.
Verified CMK case

Six review items reconciled with project evidence.

A project-book review recorded six resolved items through documented corrections, while keeping the remaining findings visible for further review.
Platform

From winning the work to running the job.

Manage the daily work after the sale too: permitting, project-book review, scheduling, purchasing, construction logs, contractor access, time, payments, and warranty follow-up.

  • Sales, estimates, and signed scope

    Keep intake, follow-up, scope, pricing, signatures, commissions, and margin connected as an opportunity becomes a job.

  • Permitting and property intelligence

    Retrieve applicable property details and jurisdiction data, track permits, and move configured permitting and notarization steps forward.

  • Cortex project-book review

    Review uploaded project books against estimate scope and change orders. Inspect findings, retain explanations and files, and re-review the package with supporting evidence.

  • Daily logs, weather, and files

    Keep site updates, weather records, photos, documents, and job activity together so project management can follow what actually happened.

  • Schedules and automated action items

    Turn project milestones and readiness requirements into assigned action items, with configured reminders across supported communication channels.

  • Purchase orders and materials

    Organize job purchasing, supporting files, and material coordination, including connected Sortly workflows.

  • Change orders and approvals

    Keep scope changes, supporting documents, approvals, and related payment activity tied to the applicable job and project.

  • External contractor access

    Give outside contractors their own permissioned access to the job information and workflows relevant to their work.

  • Geofenced time clock

    Connect clock-in and clock-out records to work locations and configured location rules, with time records available for review.

  • Payments and collections

    Connect Stax payment activity and invoice balances with collections and job readiness. Keep accounting invoice status visible alongside the work.

  • Warranty and customer follow-up

    Continue after construction with configured warranty outreach calls, claim intake, reminders, and customer communication history.

  • Marketing conversion feedback

    Map eligible CRM outcomes to Google Ads, Meta, and Reddit conversion events, then inspect uploads, reporting, and delivery history.

  • Helix reporting and accountability

    Review sales, department workload, open action items, project movement, commissions, collections, and financial performance.

  • Company-specific website knowledge

    Index trusted company websites on a configured schedule so connected AI agents can retrieve relevant information with source references.

  • Permissions and activity history

    Keep ownership, access, changes, and communication activity visible across sales, design, finance, field teams, and leadership.

Connected workflows

Your services, connected to the work.

Connect marketing outcomes, inventory, notarization, and payments to the same customer and job records. Company settings control the applicable provider connections.

  • Microsoft

    Calendar, Teams, and sign-in

    Connect configured Microsoft calendars, Teams meetings and notifications, and Microsoft sign-in to company workflows.

  • Google

    Calendar, Meet, and sign-in

    Use configured Google Calendar and Google Meet connections for scheduling, with Google sign-in available when enabled for the workspace.

  • Sortly

    Inventory and purchasing

    Connect material and purchasing workflows to job purchase orders, with inventory context available to the team.

  • Google Ads

    CRM conversion uploads

    Map CRM dispositions to conversion actions and upload eligible lead, appointment, and sale events with conversion values.

  • Meta

    Conversions API

    Send mapped CRM outcomes to the configured Meta dataset, using available customer and click identifiers for matching.

  • Reddit Ads

    Conversions and audiences

    Connect CRM disposition events to Reddit conversions and support closed-won customer audience workflows.

  • Proof Notarization

    Notarization and NOC

    Connect Proof Notarization to configured Notice of Commencement workflows, with document status and completion in the job record.

  • Stax

    Payments and collections

    Keep payment requests, transaction activity, invoice balances, and collections connected to the applicable job.

  • QuickBooks

    Invoice status tracking

    Track QuickBooks invoice status alongside job collections so operations and accounting can coordinate their next steps.

Explore connected workflows
Workflow

A connected lifecycle, through construction and beyond.

Move from inquiry and signed scope through Design, permitting, construction, collections, and warranty follow-up, with accountable owners and visible readiness at each stage.

  1. Capture and qualify the inquiry

    AI agents and the team capture customer needs, identify project intent, route the work, and keep follow-up moving.

  2. Estimate, sign, and onboard

    Connect the proposal, signature, applicable payments, and customer onboarding to the same opportunity and job.

  3. Design, permit, and review the book

    Coordinate selections, Render outputs, property details, permitting, and Cortex project-book review before the next stage.

  4. Buy, schedule, and build

    Keep purchase orders, change orders, schedules, daily logs, weather, files, and contractor activity with the project.

  5. Automate accountability and track finances

    Create action items and reminders from workflow requirements, while reviewing time records, collections, commissions, and margin.

  6. Follow through after completion

    Continue with configured warranty calls, claim intake, customer communication, and reports that show what needs attention.

Set it and forget it — for routine CRM work

Configure your AI agents. Let the routine run.

Set company knowledge, scripts, routing, consent requirements, and follow-up timing. Eligible routine work runs automatically, with activity you can inspect and approvals or exceptions sent to your team.

  • Configure once. Follow through automatically.

    Give AI agents your intake scripts, qualification questions, routing, and follow-up rules. Routine work runs on the configured workflow instead of starting from a blank page each time.

  • Company website knowledge, refreshed

    Choose trusted company domains, exclusions, and a daily or weekly indexing schedule. Connected agents retrieve relevant published website content and source links when answering questions.

  • Calls, callbacks, and appointment support

    Use configured agents and campaigns for inquiry handling, callbacks, appointment communication, and missed-contact follow-up.

  • Multi-channel reminders

    Keep eligible follow-up, task reminders, internal alerts, and customer messages moving through the supported channels and timing your company enables.

  • Cortex estimate and book review

    Review estimate completeness and project-book evidence, investigate scope or document concerns, and retain the explanation and review history.

  • Construction image intelligence

    Review project photos for visual scope context and use Render to prepare images and project presentations for the team and customer.

  • Activity you can inspect

    Review conversation history, upload activity, task ownership, and workflow results so the team can see what ran and what needs attention.

  • People handle the exceptions

    Set the escalation path and keep required approvals with the responsible team. Agents use the configured knowledge and ask for staff help when an answer needs confirmation.

Nucleus Voice

A built-in softphone and dialer inside your CRM.

Call customers without leaving Nucleus. Nucleus Voice brings inbound and outbound calling into the same workspace, with the caller's record on screen and call details saved back to the opportunity.

  • Built-in dialer

    Place outbound calls and answer inbound calls right from the workspace — no separate phone app to manage.

  • Caller context on screen

    The linked customer record, lead source, and history appear the moment a call connects.

  • Notes save to the record

    Capture caller details and the call outcome during the conversation; they save back to the opportunity when the call ends.

  • Call-center ready

    Roles, routing, and manager visibility for teams running inbound and outbound calling at scale.

Use cases

For teams that need better follow-through.

Support sales, marketing, design, permitting, project management, field crews, finance, and customer care with shared context and automated follow-through.

  • AI intake and follow-up

    Configure the agents, knowledge, routing, and timing once, then let eligible routine conversations and follow-up run to your rules.

  • Design and permitting teams

    Coordinate onboarding, selections, property details, permit milestones, and Cortex project-book review.

  • Project managers and field teams

    Manage the live job with daily logs, weather, files, schedules, purchase orders, change orders, and contractor access.

  • Finance and leadership

    Review collections, payments, time, commissions, and project margin through connected records and Helix dashboards.

  • Marketing and conversion tracking

    Feed CRM outcomes back to configured Google Ads, Meta, and Reddit connections and review delivery activity.

  • Warranty and customer care

    Use configured post-completion calls, claim intake, reminders, and communication history to keep following through.

CRM software FAQ

Questions about Nucleus CRM?

Straight answers on AI agents, website knowledge, project management, permitting, integrations, payments, and customer care.

Nucleus connects the construction lifecycle in one workspace: customer intake, estimates, permitting, design review, scheduling, field work, invoices, payments, and warranty service.

The customer record stays useful from first inquiry through the signed proposal, design, permitting, construction, payment collection, and post-completion warranty work.

Construction sales, service, estimating, call-center, leadership, and delivery teams managing customer work end to end.

Intake, sales, estimating, Render visual prep, property and permit lookups, Cortex project-book review, schedules, purchase orders, change orders, daily logs, action items, time records, financial reporting, and warranty claims.
Contact sales

Talk with us about a smarter construction CRM.

Tell us where your team loses time. Explore company-aware AI agents, live collaboration, construction operations, permitting, payments, and the follow-through your business needs.

Construction CRM fit review
Workflow and AI planning
Estimate and profitability review
Pricing and availability

Let’s plan your workspace.

Tell us about your team and what you want to improve. We’ll help you find the right starting point.

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